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Under New Management

How Leading Organizations Are Upending Business as Usual

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1 of 1 copy available
1 of 1 copy available
"Makes a provocative case that you should put customers second, close open offices, and ditch performance appraisals."—Adam Grant, best-selling author of Originals
"Under New Management is a lively, provocative must-read."—Whitney Johnson, author of Disrupt Yourself.


Why accepted management practices don't work—and how innovative companies are changing the rules

Should your employees know each other's salaries? Is your vacation policy harming productivity? Does your hiring process undermine your team? David Burkus argues that the traditional management playbook is full of outdated, counterproductive practices, and he reveals how the alternative management revolution has already started at companies like Netflix, Zappos, Google, and others. Burkus investigates behind their office doors to show how these companies are reevaluating and reinventing the most basic management principles, like hiring, firing, vacation policy, and even office floor plan, and enhancing their business's success as a result.

"Is your company ready for a radical departure from twentieth-century management standards? David Burkus has collected the stories of dozens of companies that are standing the old rules on their heads. Even better, Burkus shows how you can do it, too."—Daniel H. Pink, best-selling author of Drive and To Sell Is Human
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"If you are going to read one book on being a better manager in the next year, start here. David Burkus has assembled the most practical research and provocative ideas into an incredibly quick read."—Tom Rath, best-selling author of StrengthsFinder 2.0
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    • Publisher's Weekly

      March 28, 2016
      In this thought-provoking business book, Burkus, an associate professor of management at Oral Roberts University, asserts that many historical management practices are no longer relevant in today's workplace. In easily readable chapters, he challenges conventional thinking and offers "redesigned management tools," writing that they may "seem odd compared to business as usual, but the truth is that business isn't usual anymore." Burkus outlines the techniques some companies have introduced to lower stress and increase productivity, such as eliminating internal email, prioritizing employees over customers, allowing unlimited vacation time and employee-designed workspaces, and even doing away with bosses. He adds credibility to his suggestions with examples of leading companies such as Netflix, Starbucks, and Wegmans that have embraced management innovation. Berkus admits that the practices and policies profiled here won't work for everyone, but he intends the book's case studies to provide "validation for leaders everywhere to start experimenting." Managers looking for ways to engage their workforces and improve productivity will find Burkus's work a helpful guide.

    • Library Journal

      February 15, 2016

      Burkus (management, Oral Roberts Univ.) confirms that open-floor plans, annual performance reviews, and internal email might be doing more harm than good. This exploration of disruptive practices in personnel management considers 13 different approaches companies can take to change the way they interact with employees. Using examples from both established Fortune 500 companies and start-ups to show how innovative practices are improving satisfaction in the workplace, Burkus also explains why it makes sense from a management perspective that companies such as Zappos, Amazon, and Riot Games offer new employees monetary incentive to quit within the first month. He further outlines the rationales behind strategies such as making salaries public, offering unlimited vacation and parental leave, providing sabbaticals, rethinking organizational charts, and banning noncompete clauses. While the book ignores any potential downside to these methods, it provides a compelling argument on why employees--not customers or stockholders--should come first. VERDICT This recommended title will appeal to business readers seeking examples of companies that are harnessing the power of autonomy and transparency.--John Rodzvilla, Emerson Coll., Boston

      Copyright 2016 Library Journal, LLC Used with permission.

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  • English

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